Return & Refund Policy

Last updated: November 11, 2026. This policy is also available at https://www.einnr.shop/return-refund-policy/

Returns

You may return a product whether it is faulty or simply not what you wanted. Exchanges are welcome as well.

Condition & Time Limit

Returned products must be new, unused and in their original packaging. You have 30 days from the delivery date to send a return back to us.

How to Send a Return

Returns go back by mail. Your return label is free — download it, print it and attach it to your parcel. There is no charge for the label and no restocking fee. Email support@einnr.shop to start a return and receive your label.

How Long Refunds Take

Once your return reaches us, we process your refund within 10 days, back to the payment method you originally used. For Cash on Delivery orders, the refund is issued in the way agreed with our support team.

Damaged or Faulty Items

If your item arrives damaged or faulty, email us within 30 days with photos at support@einnr.shop. We will arrange a free return and send you a replacement or a refund.

Items We Cannot Accept Back

We cannot accept items that have been used, damaged by the customer, or sent back without their original packaging.

Einnr, 7900 NW 27th Ave, Miami, Florida 33147, United States · Email: support@einnr.shop · Hours: Monday to Friday, 9:00 AM to 5:00 PM ET. We answer within 24 hours on business days.

Business Information

Business Name: Einnr
Address: 7900 NW 27th Ave, Miami, Florida 33147, United States
Phone: +1 305-696-2320
Email: support@einnr.shop
Website: www.einnr.shop
Hours: Monday to Friday, 9:00 AM to 5:00 PM ET